Gloves On Cleaning Services – FAQs
General Questions
Q: What areas do you service?
A: We proudly serve Baltimore City, Baltimore County, Anne Arundel County, Prince George’s County, Montgomery County, and Harford County.
Q: Are you insured and bonded?
A: Yes, we are fully insured and bonded for your peace of mind.
Q: What makes Gloves On Cleaning Services different from other companies?
A: We focus on personalized, high-quality cleaning with flexible scheduling, eco-friendly products (upon request), and a 100% satisfaction guarantee.
Q: What are your hours of operation?
A: Our Business hours are Monday- Friday 9-5pm and 9-2pm Saturdays. You can book online anytime.
Q: Do you have online booking?
A: Yes. You can book online for cleaning services.
Services & Pricing
Q: What types of cleaning services do you offer?
A: We provide Residential Cleaning, Commercial Cleaning, Airbnb Cleaning, Move-In/Move-Out Cleaning, Apartment turnovers and Post-Construction Cleaning.
Q: Do you offer deep cleaning?
A: Yes, our deep cleaning covers detailed areas like baseboards, inside appliances, vents, and more for a complete top-to-bottom clean.
Q: How do you price your services?
A: Pricing is based on square footage, the number of rooms/bathrooms, and the service level (standard, deep, or specialty). We offer free quotes online or by phone.
Booking & Scheduling
Q: How do I book a cleaning appointment?
A: You can book online using our Booking or call us directly at 410-928-8084.
Q: Do you bring your own supplies and equipment?
A: Yes, we bring all professional-grade cleaning supplies and equipment unless you request us to use yours.
Q: Can I schedule recurring cleanings?
A: Absolutely! We offer weekly, biweekly, and monthly cleaning plans with discounted rates. And commercial cleaning Frequency is customized.
Move-In/Move-Out Cleaning
Q: What’s included in move-in/move-out cleaning?
A: It includes cleaning inside cabinets, appliances, walls, baseboards, and all standard areas to prepare the property for new occupants.
Q: How much notice do you need for a move-out clean?
A: We recommend booking at least 3–5 days in advance to ensure availability. But we do take same-day for an additional fee of $30.00.
Commercial Cleaning
Q: Do you offer cleaning for offices and businesses?
A: Yes, we specialize in commercial cleaning for offices, retail spaces, and small businesses with flexible after-hours scheduling.
Q: Can I get a custom cleaning plan for my business?
A: Yes, we offer tailored cleaning plans based on your business needs and budget.
Q: Can you book online for Commercial?
A: Yes, but a walkthrough will still be required to confirm pricing is accurate.
Airbnb & Vacation Rentals
Q: Do you provide same-day Airbnb cleanings?
A: Yes, we offer fast turnaround cleaning to keep your rentals guest-ready. But there is a same day fee of $30.00
Q: Do you restock supplies for Airbnb properties?
A: We can restock toiletries and supplies if requested in advance.
Payments & Policies
Q: How do I pay for my cleaning service?
A: We accept all major credit cards, online payments, and business invoices.
Q: What is your cancellation policy?
A: We request at least 24-hour notice for cancellations or rescheduling to avoid fees.
Safety & Quality
Q: Are your cleaners background-checked?
A: Yes, all our cleaners undergo thorough background checks and training.
Q: What if I’m not satisfied with the cleaning?
A: We offer a satisfaction guarantee. If something was missed, we’ll come back and fix it at no charge.